Shipping Instructions
Please carefully read and follow the shipping instructions below. If someone is helping you ship your flowers, ensure they follow these shipping instructions thoroughly.
1. Materials Needed
2. Prep
3. Packaging Your Flowers
4. Overnight Your Blooms
IMPORTANT SHIPPING REQUIREMENTS
To ensure everything goes smoothly, please follow these 6 important steps when sending your flowers.
1. Ship flowers the Monday after your event. For last-minute bookings, ship the same day or next business day. Late shipments may incur fees or cancellations per our terms.
2. $50 deposit bookings: We’ll call and text to confirm your selection. 25% payment is required before preservation begins. Respond promptly to avoid delays.
3. PRO TIP: Save up to 89% shipping with Pirate Ship.
4. Include the shipping form in the box.
5. Text us your tracking number (photo or text) to833-426-3732.
6. Take photos of your bouquet in case your photographer is delayed.
Packaging Demo
Watch this video for a step-by-step guide on how to package your flowers to send to our workshop.
Scroll down for detailed written instructions.
Step-by-step Instructions
FLOWER CARE
Before Shipping
For best results, keep your flowers in water while waiting to ship.
- Cut the stems (about ½ an inch) at an angle, and place your bouquet in fresh water. Be careful not to drown your stems.
- Change water daily and add flower food.
- Keep your flowers in a cool location. You may place them in your fridge as long as it is set to a temperature that won't freeze them.
WHAT YOU'LL NEED
Materials
- Large box (we recommend a 12 x 12 x 12 box or the next size up)
- Small box
- Plastic bags and/or saran wrap
- Rubber bands
- 2-3 rolls of paper towels
- Plastic cup
- Tape
STEP-BY-STEP GUIDE
Package Your Flowers
1. Use a 12x12x12 box or larger—no need for an oversized box.
2. Wrap only the stems with wet paper towels, ensuring the bottoms are covered. Then, place a plastic bag over the stems and secure it with a rubber band. This will ensure your flowers have a water source during transit. IF YOU ARE SHIPPING AIR-DRIED FLOWERS, SKIP THIS STEP.
3. Keep the bouquet upright to protect petals. Avoid squishing.
4. Wrap blossoms loosely with dry paper towels or tissue (no brown paper or bubble wrap). Exposed flowers are fine.
5. Fill gaps with loose paper towels (sheets only, no full rolls) to prevent shifting.
6. Complete the bridal shipment form to track your items.
7. Do not send extra items unless they belong in your final design.
8. For large orders (12x12 or larger), if possible, include extra flowers from centerpieces to replace any damaged blooms.
OVERNIGHT SHIP YOUR BLOOMS
Shipping
Flowers must be promptly overnighted to us the Monday after your event. Please use one of the more cost-effective options below:
- FedEx: Priority Overnight arrives by 10:30 a.m.
- UPS: Next Day Air arrives by 10:30 a.m.
- USPS: Overnight arrives between 10:30 a.m. and 3 p.m.
PRO TIP: Save money on shipping with Pirate Ship. With Pirate Ship, you input recipient address, box dimensions, and weight in order to compare rates. After you select a rate, you pay, print your label, input info@dbandrea.com in the email recipient box, and drop your package off at the carrier.
Do not use "Early Morning" delivery options, as your flowers will be delivered outside of our business hours.
Once shipped, please email your tracking number to info@dbandrea.com or text to 833-426-3732.
How to Package Additional Items
Boutonnieres, corsages, ribbons, charms, and more.
- Trim the stems then tie them together with a rubber band.
- Wrap the STEMS ONLY in wet paper towels.
- Place the stems into a bag or wrap them in saran wrap. Secure the bag in place with a rubber band. This will lock in moisture, prevent leaking, and will ensure that your flowers will have enough water to drink.
- Place flowers in plastic cup upright. If flowers are not upright this can damage the flowers that have been laid on.
- Check your foam. If the foam is drying out add water carefully. Pour out any excess.
- Add a few layers of paper towels to the bottom of the box in case leaking occurs.
- Never place the foam directly in the box. Place the foam in a container or plastic bag to prevent leaking.
Not all boutonnieres have exposed stems. If you aren't able to remove some of the floral tape to expose the stems, simply include similar flowers so we can recreate your boutonniere in case it wilts faster. If you are able to expose the stems, continue with the instructions below:
- Wrap stems in wet paper towels.
- Place the stems into a small bag or wrap them in saran wrap and secure it in place with a rubber band.
- Place the boutonniere in a lightweight cup. Disposable cups work great!
- Secure the top of the cup with a paper towel. Secure it in place with a rubber band.
- Place the cup in a corner of the box. Cushion its surroundings with paper towels to prevent movement.
Do not enclose your items in a plastic container as this will lock in moisture and speed up the wilting process. Covering your container with a paper towel will secure your items in place and still allow your flowers to breathe.
Most bouquets are taped and will not fall apart if you remove ribbons. Charms can only be included in double-matted pieces and must be under 1/4" thick. Please do not send these items if you would not like them included.
- Remove and wash your ribbons. Allow them to dry before packing to prevent mold.
- Remove all charms and make sure they are clean.
- Place all items in a plastic bag along with your shipment form.
- Tape the plastic bag to the inside of your box.
Leaving your ribbons on the bouquet may result in moldy or stained ribbons. If not removed, charms may arrive with water stains. If this occurs, we may not be able to use these items in your design.
To prevent creases and water damage to your paper items, please follow the instructions below:
- Place your invitation into a plastic bag to protect your invitation. Include multiple copies if available.
- Tape the plastic bag to the inside of the box to prevent movement.
Please DO NOT simply toss your invitation in your box. We will not work with damaged items.
Shipping Don'ts
- DO NOT Wrap blossoms in plastic—this suffocates flowers and speeds up wilting.
- DO NOT Over-stuff your box—extra flowers are welcome, but heavier boxes cost more to ship.
- DO NOT Ship before Monday (unless your wedding is Thursday). Early shipments risk delays in hot warehouses.
- DO NOT Require a signature—this may cause your bouquet to be returned if no one is available.
- DO NOT Use frozen packs—they thaw and cause wilting.
- DO NOT Use bubble wrap, brown paper, or plastic bags—these suffocate flowers. Only use plastic for stem baggies.
- DO NOT Send an oversized box or multiple boxes—a 12x12x12 box (or slightly larger) is enough.
- DO NOT Send items you don’t want in your final design.
Shipping Address
DBANDREA
Attn. Preservation Department
3002 Century Drive
Floor 2
Rowlett, TX 75088
You must place an order before shipping your flowers. Flowers sent without an order will not be processed. If you do not have an order with us yet, please purchase our $50 deposit below.
What happens next?
Please make sure you have the following email on your safe sender list: info@dbandrea.com.
You will receive arrival photos shortly after we receive your bouquet.
A design form will be emailed to you about 8 weeks after we receive your flowers, and it must be completed within 5 days of receipt. Order is subject to delay or cancellation if not submitted within 5 days.
Once your design form is submitted, we will email you to set up a 15 minute phone consultation to discuss your design preferences and customization options - this is the fun part!
We can't wait to see your selections! 💐
Questions? Call or text us at 833-426-3732. Our studio hours are Monday - Friday 8am - 5pm CST.